Museum Gift Shop - Returns
You may return most new, unopened items purchased from the Museum Gift Shop within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please contact the Gift Shop via email, [email protected], or at 405-424-3440 to receive prior authorization to return merchandise.
You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases you may receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Items that have been opened, worn, used and/or returned more than 30 days after delivery are not eligible for refund.