IFSTA's Chief Officer manual provides a valuable resource and educational foundation for current chief officers. It includes the basic knowledge and skills necessary to lead and manage fire and emergency service organizations. It also provides company officers and chief officer candidates with the motivation and basic tools required to achieve the promotions that ensure a professional and well-trained officer corps for the future.).
The manual provides the necessary knowledge to meet the basic requirements found in NFPA® 1021, Standard for Fire Officer Professional Qualifications for Fire Officer Levels III and IV. The reader will find the information logically organized into chapters that begin with basic knowledge and skills. Topics include leadership, logic, ethics, communication skills, management and supervisory skills, and administrative skills. These skills are then applied to the functions that chief officers generally perform: human resources, community relations, governmental relations, administrative programs and planning, fire and life-safety programs, emergency services delivery, and health and safety programs.